** DISABLE ANY ANTIVIRUS SOFTWARE BEFORE INSTALLING **

Disconnect from the Internet and close the EnterNet 100 software if open
Remove the NTS EnterNet 100 folder from the hard drive and any alias's for it that may be on the desktop 
Remove the following files, (not all may exist) from the Hard Drive/System/Preferences folder:
  PPP AutoDetectDB
  PPP Preferences
  PPP Menu Preferences 
  TCP/IP Preferences
Empty the trash and reboot
While it's rebooting, have the customer hold down the Option and Apple keys at the same time, this will rebuild the desktop.

Insert the MindSpring Max CD and navigate to the PPPoE folder.
Double-click the EnterNet 100 icon
After installation has completed, reboot when prompted.
Click the Apple menu, go to Control Panels, open TCP/IP and set the following:
Connect via:  EnterNet
Configure:  Using PPP Server
Name Server Addresses:  207.69.188.185
                        207.69.188.186
                        207.69.188.187
Additional Search Domains:  mindspring.com

Now highlight Edit at the top of the screen and select User Mode. This option should be set to Advanced. Now there will be an Options button in the lower right corner of the TCP/IP window, click this button. Make sure TCP/IP is set to Active, and that the "Load only when needed" option is NOT checked.
Close TCP/IP and save changes when prompted

Open the EnterNet 100 software (should have a new alias on desktop)
At the top of the dialog box, it should have Connect via Ethernet.
(If it doesn't say Ethernet, then open Chooser and make AppleTalk active and set to Ethernet)
Enter the user name and password
Click Connect, and click Save when prompted.

Note:
Hold down the Option key while clicking Connect to create a detailed connection log. (requires v1.09)