Network Interface Cards rarely have driver problems after a successful install. This information is here for those rare cases when the drivers are corrupted and need to be re-installed. The user should have been left the driver diskette or CD. If they do not have the drivers, they should connect via dial-up and download them from the NIC's Manufacturer's Website. Windows 98SE machines will likely already have the drivers, however this is not always the case. The user will need the operating system CD or cab files.

3Com Ethernet Adapters
Covad supply's and installs the 3Com Model 3C900B-TPO Ethernet Card
They will install NICS on Windows 95/98 machines only. If the customer is using Windows NT4, Windows 2000, or a Mac, it is the customers responsibility to already have a working NIC installed prior to the installers visit.
They should have left the customer with a 3Com CD labeled 3Com EtherCD XL v5.1
Product description available here
User Guide and additional information including Knowledge Base available here
Drivers for all Operating Systems are available here

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Windows 95/98
Removal:
Open the Network Control Panel, highlight the 3Com Etherlink XL PCI (3C900b-TPO) and click remove.
or
Open Device Manager, click the + in front of Network Adapters, highlight the 3Com Etherlink XL PCI (3C900b-TPO) and click remove.
A failed or partial install may not show the NIC in the Network Control Panel, but it may be listed in Device Manager with a yellow ! or Red X.
Re-install:

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Windows NT
Removal:
1. START>SETTINGS>CONTROL PANEL>NETWORK 2. Click Adapters tab 3. Highlight the 3Com Fast EtherLink XL and click Remove 4. Click Protocol tab, remove all protocols 5. Restart NT Note: A service failing to start error may occur on start up. This is normal, because the drivers are not loaded for the NIC
Re-install:

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Windows 2000
Removal:

Re-install:

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Linksys Ethernet Adapters
BellSouth supply's the Linksys LNE 100 PCI Network Interface Card
Product description available here
Manual available here  2.2Mb PDF file
Linksys Technical Support: (949) 261-1288 M-F, 7-5 PST or support@linksys.com

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Windows 95/98
Driver for Windows 95/98/NT available here (Linksys FTP)
Customer must use this driver, as there are several versions of this NIC, using different drivers.
There are 2 self-extracting files, named LNE100W1.EXE and LNE100W2.EXE.

Removal:

Re-install:

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Windows NT
Driver for Windows 95/98/NT available here (Linksys FTP)
Customer must use this driver, as there are several versions of this NIC, using different drivers.
There are 2 self-extracting files, named LNE100W1.EXE and LNE100W2.EXE.

Removal:

Re-install:

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Windows 2000
Driver for Windows 2000 available here  (unsupported driver, but the latest one currently available)
Insure that the customer is using this driver and not one that may have come with the card, as it was very buggy under W2k.

Removal:

Re-install:

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Macintosh
No documentation available yet. Customer can and should contact Apple or the NIC manufacturer.

Linux
No documentation available